About After Sales and Service
Maintaining a water park is as critical as investing in one. While most of us are excited about investing in a great water slide or play structure, very few understand the importance of maintaining it. From faded and rusted surfaces to cracks and leaky joints, day-to-day wear and tear not just makes your slides look outdated and unkempt, it makes them unsafe. That is why it is vital to protect your investment in your water park equipment with a dedicated maintenance and support service. The ongoing maintenance of a water park not just ensures the longevity of your slides and play structures, it enhances your water park’s visual appeal, and safeguards your products for years to come.
At WhiteWater, we understand and value the investment you have made in your water park. WhiteWater’s After Sales team is committed to helping you maximize the lifespan of your water parks and attractions. Whether it’s a refurbishing project, a water slide inspection, a play structure rejuvenation, or an upgrade, we can help you address your needs with dedicated customer service and competitive pricing. We have developed a complete line of unique, custom-made water slide and water park maintenance products and services that can bring your water slides and play structures back to life and keep them running for years to come.
Why us
- Our commitment to safety and quality not just makes us stand apart, it defines who we are.
- As industry leaders, we have decades of combined experience as park operators, designers, and suppliers.
- We are there for you, always. We stand by our products and customers and help you achieve the maximum lifespan of your products for the best ROI.
- Spread across four continents, we also have a uniquely local presence to address global clients’ needs, delivering service in your language and time zone.
We can provide you with:
- Spare parts for water slides, AquaPlay™, AquaSpray™, Prime Interactives products and Water Rides
- Water slide resurfacing
- Water slide refurbishing
- AquaPlay™ revitalization
- Retrofitting interactive elements or theming
- General product repairs
How we can help you
- Fiberglass Repair Services: We can help you restore damaged water slide fiberglass by repairing it and preventing future wear and tear.
- Resurfacing Services: We can help you resurface an old water slide and get it’s shine back by supplying re-gel coat for slide surfaces.
- Repair & Maintenance After Sales: We provide annual inspections for Slide and AquaPlay™ structures to examine for water slide leaks, worn-out paint and gel coatings.
- Dispatch Systems Services: We offer Dispatch Systems Services for new and existing water slides. Besides this, we also provide regular and seasonal service and maintenance contracts.
- Replacement Services: We supply parts and materials such as paint, gel coat and caulking that are needed for the maintenance of all water slides and play structures.
Our team
The WhiteWater After Sales team is made up of enthusiastic and creative team members who work in unison to deliver after sales and maintenance solutions of the highest quality. Our experienced team members can be found at our head office in Vancouver, and in our regional offices in Shanghai, Dubai, and Munich. We specialize in providing complete and customized maintenance and refurbishment solutions to water and theme parks across the world.
